AT BRØCHNER HOTELS
At Brøchner Hotels, we strive to provide no less than extraordinary guest experiences, even in these challenging days. Our core values; responsibility, care, and passion, have never been more important. The wellbeing of our guests, visitors, and the team is our main priority, so you can feel safe from check-in to check-out, and everywhere in between.
WHAT WE DO:
WE HAVE TAKEN EXTRA PRECAUTIONARY MEASURES AND SET UP NEW PROCEDURES IN OUR DAILY ROUTINE BASED ON GUIDELINES FROM OUR LOCAL HEALTH AUTHORITIES:!
SOCIAL DISTANCING – We make sure to keep a safe distance between guests and the team. Signs and visual cues are installed to remind our guests to practice social distancing.
LIMITED NUMBER OF PERSONS - We follow the restrictions and guidelines from the local authorities. To make it easy for you, we have put up signs with the limitations number of each area, social space and restaurant. So, help us by not being that “extra person” in the crowd
THE TEAM – is all trained in hygiene protocols that prevent the spread of infectious diseases, and make you feel safe. They wash and sanitize hands after every encounter, and will be wearing face masks or face shields at all times (We promise that they still will be having their brightest smile on to welcome you - 'undercover'). Every colleague is required to stay home if feeling unwell.
CLEAN SURFACES - We clean and disinfect surfaces frequently throughout the day with special attention to high-touch areas. We are using high-level hygiene products, that still live up to the environmental requirements and our sustainable code of conduct.
CLEAN HANDS – We have set up stations in public areas with alcohol-based hand sanitizers for guests.
We continue to monitor the COVID-19 situation closely and follow the recommendations of our local health authorities.
TO ARRIVING GUESTS:
FACE MASK OR FACE SHIELD - is required when entering the hotels, and when moving around inside all public areas, restaurants and conference. So put on your best 'on-the-go' mask and rock that look!
CORONA PASSPORT / STAYING GUEST - You don't need a corona passport to stay with us. Nice, right? However, if you want to eat or drink in our restaurants, indoor social spaces or bar, you need one of those. Outdoors on our urban terraces, you can do it all without a corona passport.
CORONA PASSPORT / VISITING GUEST - If you visit us without staying at the hotel, you must show a valid corona passport. If you want to have breakfast or visit the restaurants, you also need a valid corona passport. Outdoors on our terraces, you can do it all without the corona passport.
TOUCH-FREE CHECK-IN – You can check-in (and out) with your phone by downloading the app Aeroguest. You can of course also safely check-in as usual in the lobby bar.
CASH FREE – We offer cash-free methods of payments in the lobby bar
LOOK FOR ANY SIGNS – If you show any signs of COVID-19 infection, please do not enter the hotel. We will help direct to a doctor to get tested
ROOM KEYS - are disinfected and handed out without any physical contact. On selected hotels, you can use the Aeroguest app as a room key as well.
EXTRA CLEAN ROOMS – We have stepped up the daily cleaning in all hotel rooms. We use disinfectant detergents and make sure to pay extra attention to high-touch items
THE BREAKFAST & RESTAURANTS
ORGANIC BREAKFAST – our organic breakfast has the same delicious selection as always. When enjoing the breakfast in the restaurant, you need a valid corona passport - both as staying guest and as drop in. Want us to bring it to your room? Then you can order the breakfast as room service for DKK 65 - if you are staying in our Penthouse Suite or Loft Suite it's included!
PARTNER RESTAURANTS – Please follow updates on their individual websites.
BARS & FACILITIES
BARS - are open for everyone. Alcohol is served undtil 10 PM. If you want to eat or drink here, you need a valid corona passport.
WINE HOUR – is of course still waiting for you every day from 5-6 PM in the lobby bar. If you want to enjoy your wine here or in the social spaces, you need a valid corona passport. Pickup is possible.
SOCIAL SPACES - are open for everyone. If you want to eat or drink here, you need a valid corona passport.
URBAN TERRASSES - are open for everyone. You don't need a corona passport to enjoy something here as it is outside.
FACE MASK OR FACE SHIELD - is required when standing and moving around inside all public meeting areas, social spaces and restaurants.
CORONA PASSPORT - You need to show a valid corona passport
BEFORE & AFTER – Surfaces are thoroughly cleaned both before and after the meeting
RESTRICTIONS – We follow the restrictions and guidelines from the local authorities in the meeting rooms
WE ARE READY TO WELCOME YOU. IF YOU WANT TO MAKE OR CHANGE A BOOKING, SIMPLY REACH OUT TO US.
WORRY-FREE BOOKINGS - You may feel hesitant to travel or book trips right now, and we understand that. With a flexible booking, your reservation is 100% REFUNDABLE, so you can change your mind up until 12 noon on the date of your arrival.
Are you traveling into Denmark? Then you can read about the current travel restrictions and guidelines right here
LET'S DO THIS TOGETHER!