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HOW WE HANDLE

COVID-19 AT BRØCHNER HOTELS


At Brøchner Hotels, our values – responsibility, care, and passion – have never been more important. The wellbeing of our colleagues, guests and partners is our number one priority. In order to secure just that, we have set up procedures, plans and routines related to COVID-19. We keep a close eye on the development of COVID-19, and we follow the guidelines of our local health authorities and act accordingly, taking all necessary precautionary measures.

WHAT WE DO TO CREATE A SAFE ENVIRONMENT FOR GUESTS AND COLLEAGUES:

All Brøchner hotels have been provided with information about COVID-19 and management instructions We have clear procedures for dealing with guest and staff who experience symptoms, to make sure the virus doesn’t spread. We follow the guidelines and recommendations of local authorities – all listed and visible for our guests to see and follow as well.

HOW WE ACT:

KEEP DISTANCE - More precisely, we keep a minimum of 2 meters distance, both to guests and our colleagues!

NO PHYSICAL CONTACT - It means no handshakes, cheek kisses, and hugs.

NO MORE THAN 10 PEOPLE - We ensure there are no more than 10 people in each room.

WASH & SANITIZE HANDS - We wash hands frequently and use sanitizer and encourage our guests to do the same. In public areas, sanitizer dispensers are available to our guests and colleagues

CLEAN SURFACES - We clean and disinfect all surfaces multiple times a day, whit special attention those that many touches.

GOOD MORNING. IT'S ORGANIC! - Our organic breakfast is served each morning with strict precaution - from how we serve the food, to available sanitizer dispenser and the right distance between guests.

LET’S DO THIS TOGETHER

We know everything is in flux right now. So, let’s do what we can and stand together to slow down and contain the spread of Covid-19. The health and well-being of everyone are what we care about the most.

We follow the development of the coronavirus situation continuously, and we are ready to take any further necessary actions. Our colleagues are prepared to handle situations like these that may occur, and we have confidence in their abilities.

PARTNER RESTAURANTS
Some of our partner restaurants have due to the current situation in Denmark been forced to close temporarily. Please keep updated on their websites.

YOUR RESERVATION
We are still welcoming guests and strive to provide no less than extraordinary guest experiences, even in these challenging days.

Not able to travel or complete your journey? If you booked a non-refundable reservation at one of our hotels directly through us before April 14th 2020, and the stay will occur before and up to 6 June 2020, please do contact booking@brochner-hotels.dk who can assist you.
Did you make your booking through an online travel agency or another travel partner, please contact them, as the transaction has been made with them, and they can assist you.

WE TAKE ACTION
The outbreak of coronavirus has changed our reality, day by day, hour by hour. We have taken all necessary steps to secure that our hotels are not just here today, but also in the future. As a result, we have found it necessary to postpone the opening of BOOK1 Design Hostel.

Safety is our main priority, we are taking all precautionary measures for our guests to feel safe when they stay with us. You may feel hesitant to travel or book trips right now, we understand that. But no matter what’s happening in the world, we’re ready to welcome you as usual.

See the latest news and updates on the World Health Organization website

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